Our policies

Cancellation policy

• Cancel or reschedule more than 24 hours before your session start time for a full refund, or a free reschedule.
• Cancellations made within 24 hours of your session, and missed sessions, are non-refundable.
• If you paid fully or partly with a gift card, the gift card portion is restored to your gift card balance. Any card-paid portion is refunded to your original payment method within 5 to 10 business days.
• Use the reschedule or cancel links in your confirmation email to make changes.

Consent and release

I confirm that I am booking a Feather & Fawn relaxation session and that I understand and agree to the following:

• This is a non-therapeutic, non-clinical relaxation service. It is not massage therapy, medical treatment, or healthcare of any kind, and it is not a substitute for professional medical or therapeutic care.
• I may pause, adjust, or stop the session at any time for any reason, and I understand the practitioner may do the same.
• I have disclosed any allergies, sensitivities, injuries, or areas to avoid, and I take responsibility for keeping this information accurate.
• I confirm I am 18 years of age or older.
• To the fullest extent permitted by law, I release Feather & Fawn and its practitioner from liability for any harm arising from my voluntary participation, except where caused by gross negligence or willful misconduct.

I have read and understood this agreement and I am signing it freely.